In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 09, 2026 - 07:00 UTC
May 09, 2026 - 07:00 UTC
Scheduled - Dear Customer,
We are writing to inform you of planned infrastructure maintenance scheduled to take place to improve the performance and security of our platform.
MAINTENANCE WINDOW
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Date: Saturday 9/5
Time: 09:00 – 14:00 GMT+2
Duration: Approximately 5 hours
WHAT TO EXPECT
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During this window, the following services will be affected:
• Application access — The platform will be offline and unavailable during the maintenance period.
• Email communications — Both scheduled campaigns and transactional emails (e.g. confirmations, notifications) will be delayed until service is restored.
• SMS / text messages — Scheduled and transactional messages will similarly be queued and delivered once maintenance is complete.
Please note that not all services will be affected for the entire duration of the window. We will restore functionality progressively and aim to minimise disruption where possible.
WHAT IS NOT AFFECTED
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The following will continue to operate normally throughout the maintenance window:
• Data collection and tracking
• Survey submissions and signups
• Event landing pages and event registrations
WHY WE ARE DOING THIS
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This maintenance is necessary to implement infrastructure improvements focused on:
• Enhanced system performance and reliability
• Strengthened security measures to better protect your data
NEXT STEPS
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No action is required on your part. Any delayed emails or messages will be sent automatically once the maintenance window closes. If you experience any issues after 14:00 GMT+2, please contact our support team at support@ungapped.com.
We apologise for any inconvenience this may cause and thank you for your patience and understanding.
Kind regards,
All of us at Ungapped
May 9, 2026 07:00-12:00 UTC
We are writing to inform you of planned infrastructure maintenance scheduled to take place to improve the performance and security of our platform.
MAINTENANCE WINDOW
──────────────────
Date: Saturday 9/5
Time: 09:00 – 14:00 GMT+2
Duration: Approximately 5 hours
WHAT TO EXPECT
──────────────
During this window, the following services will be affected:
• Application access — The platform will be offline and unavailable during the maintenance period.
• Email communications — Both scheduled campaigns and transactional emails (e.g. confirmations, notifications) will be delayed until service is restored.
• SMS / text messages — Scheduled and transactional messages will similarly be queued and delivered once maintenance is complete.
Please note that not all services will be affected for the entire duration of the window. We will restore functionality progressively and aim to minimise disruption where possible.
WHAT IS NOT AFFECTED
─────────────────────
The following will continue to operate normally throughout the maintenance window:
• Data collection and tracking
• Survey submissions and signups
• Event landing pages and event registrations
WHY WE ARE DOING THIS
──────────────────────
This maintenance is necessary to implement infrastructure improvements focused on:
• Enhanced system performance and reliability
• Strengthened security measures to better protect your data
NEXT STEPS
───────────
No action is required on your part. Any delayed emails or messages will be sent automatically once the maintenance window closes. If you experience any issues after 14:00 GMT+2, please contact our support team at support@ungapped.com.
We apologise for any inconvenience this may cause and thank you for your patience and understanding.
Kind regards,
All of us at Ungapped
May 9, 2026 07:00-12:00 UTC
Public
Operational
App
Under Maintenance
API
Under Maintenance
Email Worker
Under Maintenance
Sms Worker
Under Maintenance
Import worker
Under Maintenance
Third party: Zendesk
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.