All Systems Operational

Public Operational
90 days ago
99.91 % uptime
Today
App Operational
90 days ago
99.82 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
Email Worker Operational
90 days ago
99.99 % uptime
Today
Sms Worker Operational
90 days ago
99.99 % uptime
Today
Import worker Operational
90 days ago
99.99 % uptime
Today
Third party: Zendesk Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 11, 2026

No incidents reported today.

May 10, 2026

No incidents reported.

May 9, 2026
Completed - The scheduled maintenance has been completed.
May 9, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 07:00 UTC
Scheduled - Dear Customer,

We are writing to inform you of planned infrastructure maintenance scheduled to take place to improve the performance and security of our platform.



MAINTENANCE WINDOW
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Date:   Saturday 9/5
Time:   09:00 – 14:00 GMT+2
Duration: Approximately 5 hours



WHAT TO EXPECT
──────────────
During this window, the following services will be affected:

• Application access — The platform will be offline and unavailable during the maintenance period.
• Email communications — Both scheduled campaigns and transactional emails (e.g. confirmations, notifications) will be delayed until service is restored.
• SMS / text messages — Scheduled and transactional messages will similarly be queued and delivered once maintenance is complete.

Please note that not all services will be affected for the entire duration of the window. We will restore functionality progressively and aim to minimise disruption where possible.



WHAT IS NOT AFFECTED
─────────────────────
The following will continue to operate normally throughout the maintenance window:

• Data collection and tracking
• Survey submissions and signups
• Event landing pages and event registrations



WHY WE ARE DOING THIS
──────────────────────
This maintenance is necessary to implement infrastructure improvements focused on:

• Enhanced system performance and reliability
• Strengthened security measures to better protect your data



NEXT STEPS
───────────
No action is required on your part. Any delayed emails or messages will be sent automatically once the maintenance window closes. If you experience any issues after 14:00 GMT+2, please contact our support team at support@ungapped.com.

We apologise for any inconvenience this may cause and thank you for your patience and understanding.

Kind regards,
All of us at Ungapped

Apr 27, 11:49 UTC
May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.