WHAT TO EXPECT ────────────── During this window, the following services will be affected:
• Application access — The platform will be offline and unavailable during the maintenance period. • Email communications — Both scheduled campaigns and transactional emails (e.g. confirmations, notifications) will be delayed until service is restored. • SMS / text messages — Scheduled and transactional messages will similarly be queued and delivered once maintenance is complete.
Please note that not all services will be affected for the entire duration of the window. We will restore functionality progressively and aim to minimise disruption where possible.
WHAT IS NOT AFFECTED ───────────────────── The following will continue to operate normally throughout the maintenance window:
• Data collection and tracking • Survey submissions and signups • Event landing pages and event registrations
WHY WE ARE DOING THIS ────────────────────── This maintenance is necessary to implement infrastructure improvements focused on:
• Enhanced system performance and reliability • Strengthened security measures to better protect your data
NEXT STEPS ─────────── No action is required on your part. Any delayed emails or messages will be sent automatically once the maintenance window closes. If you experience any issues after 14:00 GMT+2, please contact our support team at support@ungapped.com.
We apologise for any inconvenience this may cause and thank you for your patience and understanding.
Kind regards, All of us at Ungapped
Posted Apr 27, 2026 - 11:49 UTC
This scheduled maintenance affects: App, API, Email Worker, Sms Worker, and Import worker.